We have so many communications options these days. SMS Email. IM. Therefore, increasingly the phone call is too viewed as an intrusive form of communications for many folks.
“I literally never use the phone,” Jonathan Adler, the interior designer, told me. (Alas, by phone, but it had to be.) “Sometimes I call my mother on the way to work because she’ll be happy to chitty chat. But I just can’t think of anyone else who’d want to talk to me.” Then again, he doesn’t want to be called, either. “I’ve learned not to press ‘ignore’ on my cellphone because then people know that you’re there.”
“I remember when I was growing up, the rule was, ‘Don’t call anyone after 10 p.m.,'” Mr. Adler said. “Now the rule is, ‘Don’t call anyone. Ever.'”
I have never been a huge fan of phone calls. But I just finished a project with a client I only spoke to once on the phone. She would just never return a phone call. Email and text messaging are wonderful communications tools. Don’t get me wrong. But somethings a good old phone call can be more effective and even faster way to communicate.